The big jobs reach you. The rest don't.

Most enquiries do not need the owner. A tap-washer quote can sit in the admin queue. But a tripped switchboard with no power, or a $1,200 job from a repeat customer, is exactly the kind of work you want to grab yourself before a competitor does. This automation scores every inbound lead the moment it arrives, then routes it. Emergency keywords, jobs above your dollar threshold, and VIP repeat customers are pushed straight to your phone as an alert with the customer's name, suburb, estimated value and number, plus a one-word reply to call them or pass it on. Everything routine drops into the admin queue for the office to handle in business hours. You stay on the tools without missing the jobs worth stopping for, and your admin is not interrupted for work they could not action anyway. It is the same triage an owner does by hand, run automatically so nothing slips while you are under a house.

1. 1

   Trigger

   A new enquiry arrives from your website form, phone, or a marketplace, and the automation reads it straight away.

2. 2

   Action 1

   It scores the lead against your rules: emergency keywords, dollar threshold, and VIP or repeat-customer flags.

3. 3

   Action 2

   If the lead is hot, it texts your phone with the name, suburb, estimated value and number, and a one-word CALL or PASS reply.

4. 4

   Action 3

   Routine and after-hours enquiries skip your phone entirely and land in the admin queue for the office to handle.

5. 5

   Outcome

   You personally take the big and urgent jobs in seconds, while admin clears the small stuff and nothing waits in a shared inbox.