Privacy Policy

Last updated: July 2026

1. About This Policy

Made 4 Tradies ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or submitting a contact form, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information you provide directly to us, including: • Your name • Email address • Phone number • Your suburb or location • The nature of your enquiry We do not collect sensitive information (such as health, financial, or government identifier data) through our website.

3. How We Use Your Information

We use the information you provide solely to: • Respond to your enquiry or request • Provide you with a quote or schedule a service visit • Follow up on your enquiry if you haven't received a response We do not use your personal information for marketing without your explicit consent. We will not add you to any mailing list unless you specifically request it.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as email delivery services), subject to strict confidentiality obligations. We will only disclose your information to third parties where required by law or with your consent.

5. Analytics, Cookies and Advertising

We use the following analytics and advertising services on this website. Google Analytics 4 (GA4) is enabled and sets first-party cookies on this domain (such as _ga and _gid). These cookies store an anonymous identifier so we can recognise repeat visits and measure how visitors find our site. They contain no personal information and we have not enabled Google Ads remarketing or audience features. Data is retained for 14 months. The cookies expire after up to 2 years, or you can delete them anytime in your browser settings. To opt out of GA4 tracking entirely, install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Vercel Analytics and Speed Insights are also enabled. These collect anonymised performance data (page load times, Core Web Vitals) and aggregate pageview counts without using cookies or persistent identifiers. No personal information is collected. You can read more at vercel.com/legal/privacy-policy. HubSpot analytics may set first-party cookies on this domain (such as hubspotutk and __hstc) so we can link repeat visits to enquiries in our CRM. We use Meta (Facebook and Instagram) advertising tools on some of our campaigns, including the Meta Pixel and the Meta Conversions API. These may set advertising cookies (such as _fbp) and send Meta information about your visit and the actions you take, such as pages viewed and competition or form entries. Where you provide them through our forms, your name, email address and phone number are hashed (irreversibly scrambled) before being sent, so Meta can attribute conversions to our ads, measure performance, and show our ads to similar audiences (remarketing). Meta Platforms processes this data and may store it overseas (Australian Privacy Principle 8). You can control or limit this through your Facebook and Instagram ad preferences and through your browser or device settings. We disclose our use of these tools here in line with Australian Privacy Principle 5. Australian privacy law does not require a cookie consent banner for these cookies, but you can manage or block cookies in your browser at any time. If you visit this site from the EU or UK and do not consent, please use the opt-out and ad-preference controls described above.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your information is stored securely on our service providers' infrastructure and is accessible only to authorised staff. We retain your contact enquiry details only as long as necessary to fulfil the purpose for which it was collected, after which it is securely deleted.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request that we correct any inaccurate or outdated information. To make an access or correction request, please contact us using the details in section 9 below. We will respond within a reasonable time (typically within 30 days).

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Contact Us

If you have any questions about this Privacy Policy, wish to make a privacy complaint, or would like to exercise your access or correction rights, please contact us: Email: hello@made4tradies.co.nz We take all privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.