Answer the same five questions once, then never again

Every tradie owner answers the same handful of questions a dozen times a day — “Do you charge a call-out fee?”, “Do you come to my suburb?”, “Can you do this kind of job?” This demo shows an auto-FAQ chatbot on your website or texts that handles those five repeat questions for you. It greets the customer, answers the standard stuff in your own words, checks the job is in your patch, and turns the chat into a named, ready-to-book lead. You only get pulled off the job when there is an actual booking to confirm — not for the dozenth explanation of your call-out fee. Built from the repeat-question pain electricians and plumbers describe on Reddit, where intake bots gather contact details, describe the job, check service areas and book appointments.

1. 1

   Trigger

   A customer opens the website chat (or texts your number) at 7:54 PM and asks whether you charge a call-out fee.

2. 2

   Action 1

   The bot answers the standard questions in your own words — flat $99 call-out, what it covers, and that work is quoted before it starts.

3. 3

   Action 2

   It confirms the suburb is in your patch and asks for a quick description of the job, like a tripping switchboard when the oven runs.

4. 4

   Action 3

   Once it has a real job and a contact, it hands over a booking link so the customer locks in a time slot themselves.

5. 5

   Outcome

   You only see a named lead with the job already described, instead of answering the same five questions over and over.

• r/AskElectricians

  'As an electrician, does anyone here answer the same general customer questions over and over?'

• r/Plumbing

  'Plumbers — curious how you feel about automated intake/chat tools' — bot that 'gathers contact info, describes jobs, provides quotes, checks service areas, and books appointments.'