Never miss another 2am call

When a call comes in out of hours, the AI picks up in your business's name, works out what the job is, and either books the next available slot or escalates a genuine emergency to the on-call tech. The caller gets a confirmation text and the booking, address, and call notes are sitting in your job board by morning. You decide the escalation rules, so a gas leak or no hot water in winter reaches a real person, not a voicemail. It is the difference between a lead that books itself overnight and one that rings the next number in Google.

1. 1

   Picks up out of hours

   The AI answers your after-hours line in your business's name within a couple of rings, so the caller never hits a dead voicemail at 2am.

2. 2

   Qualifies the caller

   It asks what's happening, gets the suburb and the problem, and gives safe holding advice like turning off the isolation tap to contain a leak.

3. 3

   Triages routine vs emergency

   Contained, can-wait-till-morning jobs get the first available slot. Genuine emergencies you've flagged (gas leak, no hot water in winter) escalate straight to the on-call tech's mobile.

4. 4

   Books the slot and confirms

   It offers a real open time from your calendar, books it on the call, and texts the caller a confirmation so nothing relies on a callback.

5. 5

   Hands it to you in the morning

   The address, call notes, and booking are waiting in your job board when you wake up, with no lead lost overnight.

• r/Plumbing

  User wants something that 'checks my calendar and books the appointment on the call.'

• r/Plumbing

  'I Built an AI Receptionist That Picks Up the Phone and Books Clients.'

• r/Plumbing

  'It works very well EXCEPT when there is a situation it hasnt been trained on.'

• r/EntrepreneurRideAlong

  'Lead response rate went from roughly 40% to 93%.'